![]() ![]() The term Softphone is fast becoming a household term within business. The next shift is currently underway in earnest. Desk phone usage began to give way to phones that made their connection via the internet versus through traditional landlines. These desk phones used copper lines provided by the local phone company. For example, if you go back 10-20 years, you’d see it was extremely common for office communications to be performed using a traditional desk phone. It’s reasonable to ask the question: what's the application? Why would someone use a headset with a computer? ![]() If you purchased a new headset or were issued one, and you see it has a USB connector, you might be asking yourself why does it need to connect to USB?Īfter all, headsets normally connect to mobile phones or even office desk phones.īefore the pandemic of 2020, and even more so during it, there’s been a gradual shift towards headset being used via USB connections on a computer. ![]()
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